1.) Make sure the USB port has power by trying to charge a phone. If it does not
charge, the USB port wire may not be connected inside the console.
2.) The USB port has a 1amp power source so if you are trying to use a portable
hard drive that requires more power than 1amp, that will not work.
3.) The USB Drive must be version 2.0 and formatted as MS DOS FAT32 or
FAT32.
4.) Sometimes USB drives can have password protection. If a password is
required to see the files, the USB Drive will not work with the console.